Go Honda unfair business practice
So… Couple, a husband and wife go car shopping at Go Honda. They see a car they like, test drive it, put in an offer. They are asked to put down a deposit of $500, which they do, and told a decision on their financing will be forthcoming soon.
Days later, the wife receives a message… They’ve been approved! Can she come in and sign the paperwork. Husband has just started a new job so wife scrapes together cab fare to get to the dealership.
Upon her arrival, she is told she does not qualify for the car she test drove. Instead, she is presented with paperwork to sign for an entirely different car.
Disappointed, confused, she signs. That evening, with her husband’s assistance, she discovers that she has agreed to finance a 2012 car with payments over 72 months that will end up costing over $30 000 over the course of the loan. They immediately contact Go Honda to attempt to repudiate the contract and obtain their deposit back.
They meet in person with the finance office at Go Honda at the first opportunity. No refund and being held to contract. Husband asks, why did you not inform us that we had been not approved for the original vehicle before having my wife in to sign? They are told it was not disclosed via text, email or by phone due to “privacy” concerns.
No, I am not the affected party; the couple are close friends. They have decided to acquiesce, and accept the car and accept the payments. I just want people to know how slimy Go Honda is.