Property Management Companies

I hired a local property management company in October for my rental. They found me tenants in November and since then, I have cancelled the contract with the management company due to them breaching their contract.

I am now in a position where I am evicting my tenants and I would like all their application form, walkthrough inspection, and anything else that relates to the tenants and my property. I have asked for these and the company is saying they have destroyed all documentation.

I have heard that the information belongs to the property and that they cannot destroy paperwork for 3 years. Is this true? I would like to know for sure before I do a complaint with BBB.



5 Responses

  1. Should be at least 2 years considering that’s the Statute of Limitations for bringing forth a lawsuit dealing with the collection of debts.

    • Also, unless the company is a BBB member, the BBB is less useful than a Yelp review.

      Get a lawyer and demand your management fees back. Ensure any litigation that may arise is covered by them.

  2. Sue Matus Sue Matus says:

    There is lots to be considered in this and there are resources available to you. If you contact RECA (Real Estate Council of Alberta) they can identify what is applicable to you as a consumer and what is applicable to the management company as a service provider. You will also need to be in accordance with the Residential Tenancy Act. The Landlord and Tenant Advisory Board will have this information. RECA and Landlord …. Board will be able to identify rights and obligations of all parties including you, tenant and management company.


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