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Pulse photography is horrible

I used pulse productions for my wedding photos and DJ only because I was in a crunch to find a photographer/DJ and they had both , they seemed legit so I gave them my $3000 deposit !!

They missed so many photo ops , she didn’t take any of the girls and myself gettin ready , none of just me , none of me and my kids , none of the dress-rings , only 3 nice ones of me and my husband. I’m not satisfied at all, I cannot go back and re-do this day !! I’ll never get THe photos now! I had family from out of town , across Canada that she didn’t even photograph . I did voice my concerns to her 3 times during the event, she took some of my ideas into consideration but the time was so limited and the day went so fast and I thought I was over reacting. What doesn’t make sense is they made me write our exactly the photos I wanted and the people I wanted photographed. The worst part is she didn’t catch my kids , that was on the top of my list , pictures of my kids and immediate family!! I’m so disappointed and I paid over $6000!!!

The DJ is her husband and he is not the happiest person . He didn’t play what we asked so someone in my bridal party spoke up and told him to stop playing oldies and county that upset him, he threatened to walk out during my reception so we had to suck it up and listen to what he wanted !! It was horrible.

Please do your research when picking a photographer for such a big event !! I’ll never have the beautiful pics from my wedding , I’m out 6gs and when I think back in my wedding I get a bad taste thinking about that couple that owns pulse productions. One other photographer looked at my pics and gave me her opinion and she agreed that they were horrible, they don’t have any reviews on their page or website , that’s a red flag on its own !! One more thing , I did get a hold of her and complained, she found a few pics of the wedding day and sent me those and photoshopped a few more but she can’t go back in time and fix it and refuses to give any sort of refund so basically I feel she doesn’t care …aghh

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62 Responses

  1. That seems like an insane amount of money for a couple pictures

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  2. Ned Sanchez Ned Sanchez says:

    Nothing is worse than the precious dj. The one at my sister’s wedding, you would have thought it was his special day.

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  3. Alex McGrath Alex McGrath says:

    That’s your fault. Don’t pay over $6000 for somthing you could of had a friend do… Who the fuck pays for photos

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  4. Neeca Pearce Neeca Pearce says:

    I would ask for a huge chuck of my money back. If not all of it!

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  5. This surprises me I know the DJ personally an he is always accommodating with his music and has great variety. I can’t vouch for the pics though as that is his wife and I haven’t had her do pics. Nick Taylor

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  6. Kim Morrison Kim Morrison says:

    I haven’t had any photos taken by pulse photography … but we had Nick from pulse as our DJ. Not only was he kind and approachable but he played a variety of music all night long. He asked for a list of songs we loved and for a list of songs not to play. He played every one we requested. Our friends and family danced until we had to shut down for the night.

    I’m sorry you had a bad experience. I hate to question your review but with our experience being So so positive it’s hard to imagine him ever being not happy or threatening to leave. Seems really really out of character….

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  7. 6 grand? Our photographer flew to the Dominican Republic for our wedding, met with us a number of times before, amd photographed us all from getting ready at noon until we went to the club at 1am- we paid $2600!

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  8. I don’t know why I spent 4 years in College if I could make that kind of money to hit play on a laptop and take pictures haha

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  9. Robin Potter Robin Potter says:

    I feel like there may be more to this story. Either way I am sorry your not happy.

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  10. Sucking things up is the problem.. push back don’t take no for an answer… life is to short for bullshit..

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  11. I’ve had photos by pulse and I loved every one

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  12. Nick Taylor Nick Taylor says:

    as the other owner of this company I would also love to know who this person is. As Jennifer has stated, we have never charged any client $6000 as our highest package is listed at $4200. We also give out payment options to split that package up into either 2, 3 or 4 payments which totals less than $3000. As a professional DJ for 15 years, I can honestly say that I have never threatened to leave a reception due to someone coming up to me and asking to change the genre of music. I really hope that this person is willing to come forward and contact us directly. As of last year to present, we have had no one contact us about a refund either.

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  13. If the person that wrote this would like to come forward please feel free to… Because I can for a fact 100% without a doubt say that what you are saying is not true. I don’t even know who you are because no one has ever paid us $6000 or has ever asked for a refund

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  14. This surprises me. I have had family photos done by the photographer at pulse multiple multiple times and I consider her to be great. My friend also got her wedding photos done and they were the most beautiful photos I have ever seen. To anyone reading this review one thing is correct, do your research but also know there are 3 sides to every story. My personal opinion Pulse has given me some of the most precious photos of my daughters and the photographer is so friendly and kind.

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  15. Alex McGrath seriously are you fucking kidding me!!!!! $4200 is a screaming deal considering the amount of work that is done. They don’t just stand there take a couple pics then they’re done they work hours on end the day of the event, photography and DJ (which takes hours to set up) then when it’s all said and done they take hours to take it all down usually at 1am then they have hours upon hours and days upon days of editing to do on the pictures. And let me tell you there’s lots of brides who do not make that part of the job very easy!!!!! Then there’s dealing with asshole clients, drunken fucktards and stupid cunts who think they are worth their weight in gold and they deserve everything on a silver platter. So before you say anything maybe you should spend a day in their shoes.
    The stupid CUNT who wrote the original post is full of fucking shit and deserves to get her ass handed back to her on her silver platter.

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  16. Ruth Chalk Ruth Chalk says:

    Instead of going on here first why didn’t you message the company?

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  17. Some of the amazing photos I have received from Pulse Photography. She knows her stuff and is very friendly.

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  18. 6000 for pictures?? I have been married for 25 years and we paid 1300 which was a lot for 92. I don’t think prices have inflated that much considering everything is digital now

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  19. Terri Mc Terri Mc says:

    I’m wondering if someone was falsely using the pulse name? The no reviews is odd when numerous people gave them reviews here?. Identity theft happens with small independent business more and more.

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  20. Kerri LG Kerri LG says:

    Jenn did my sons two year old photos and they were amazing!

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  21. I have used pulse in the past they are amazing I have also sat down with Jen and nick and can confirm that they don’t offer a 6 thousand dollar package based on the info they gave me a month ago when I spoke to them. If the disgruntled person is really so butt hurt they should come forewarn with a receipt sounds more like a rival trying to discredit them !

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  22. Luke Kowand Luke Kowand says:

    Definitely doesn’t sound like Jen and Nick. They do amazing work, are wonderful people, and are easy to work with, and have a fantastic reputation. Jen is a leader in the local industry for a reason.

    This review smells of bullshit.

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  23. Jody Zachoda Jody Zachoda says:

    I’ve been to several weddings Pulse has DJ’d and have had a great time, everyone constantly dancing – zero complaints and the photographer is TOP notch. Her photos are beautiful!

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  24. The fact that you have to hide behind the post is horrible. Jen and Nick are fantastic people and do amazing work! Come forward and face what has “so called” happened to you!

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  25. Something just isn’t adding up here. We had Pulse as our photographer and DJ for our wedding and we were more than satisfied. Their consultation was very thorough and they were also very friendly. They went above and beyond for us in so many ways. I also don’t know where the six grand price tag is coming from because their highest package isn’t even that much. I wish that instead of hiding behind a screen & complaining, that more people would simply reach out to the service providers in the first place. More often than not, they are willing to make you happy.

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  26. I feel like this person is lying.

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  27. Tara Cossey Tara Cossey says:

    I have used both the photography and DJ services of Pulse and I’m shocked to read this review. If this is true it must have been a major one off for them.

    Jen has done our family pictures 4 years now and they are always beautiful. They also DJ’d a Fundraising event for me last February and did great job. I would not hesitate to recommend them.

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  28. Wow this is completely opposite to what I have experienced with pulse photography. Something tells me this person is someone who no one could ever make happy. Sadly there are people out there like this. For the wedding services you received it sounds like you got a really good deal.

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  29. Purdy Travis Purdy Travis says:

    Nick and Jen 1 person from CALGARY comes to mind reading this. Last year you guys had to do a revamp due to that one person/company.
    I am willing to place $$$$ on it.

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  30. Purdy Travis Purdy Travis says:

    Jody Mitoma this is a completely FALSE and derogatory statement to this very reputable company. I know these folks personally and have also subcontracted my DJ services with them. There is no $6000 package EVER OFFERED. As you can see from the comments and pics Jen is a phenomenal photographer who is VERY shutter happy during weddings and Nick does NOT and never has he ever played what he “wants” or threatened to walk out because of a request to change genre. Heck he bases almost the entire night on the guests requests, as ALL good DJ’s do.
    I request you please remove this slanderous post from Shout out immediately.

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  31. If they had in writing the photos and songs they wanted, should be able to get money back

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  32. Jena Atwell Jena Atwell says:

    As a previous Bride who has dealt with Pulse Entertainment, I can say with out a doubt this review is complete and utter garbage. First of all look at the source it’s coming from, someone who can’t even come out upfront themselves with a review instead they’re hiding in secret. I wonder why…oh yes because it’s a LIE!! I’d also like to see the receipt of their services costing 6g, when we hired them we paid $1,800 and they were with us from 11 am-11 pm. Our entire wedding alone come to 6g. I could see a larger expense if you or any guests broke their equipment, because yes you’d be held reliable for that NOT them!! Jen & Nick traveled to our location and booked a hotel room, with no cost added to us even after we offered, they traveled from Edmonton to kananaskis. Prior to our wedding Jen had told me send her all photo examples of what we wanted, family or guests we wanted included in our photos and leave nothing out because us brides forget with all the other things going on. There are photos we didn’t get BUT that is not because of Jen it was because of me, I told myself I’d remember what shots they were, but I never did. So if you chose to do the same don’t blame someone else for your mistake. Jen’s photography is without a doubt the best and thanks to her made our wedding memorable. Jen was with us during getting ready right up until the end of our wedding, when the little children got upset she was there to lend a hand while we enjoyed the day! I didn’t even realize babysitting is in her job title, so that just proves how dedicated she is to her job!! I’m thankful for having Nick there for our DJ, he played all the songs we wanted and made sure the songs we didn’t want played didn’t play even if a guest asked!! Nick is also a giant teddy bear, never once did I see him snap or say things he shouldn’t have. If he did thats because you are without a doubt a disrespectful human being and deserved the same treatment you were giving them.

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