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State of Mental Health Care

I am writing because as I watch all the conversations about being more supportive and talking about mental health more and apparently trying to help people with mental health issues, I need to tell you about my horrible experience.

I have dealt the depression due to some family issues in my life and a couple years ago, I was suicidal. Two times I was taken to the Grey Nuns Hospital. It was the worst experience of my life.

I was treated like a criminal, like someone that needed to be locked up and treated like garbage. They were rude on both occasions and really the staff did not care what happened to me. They were told to hold me and so they did and that is ALL they did.

I am absolutely disgusted with how they treated me. Here I am, at the lowest point in my life, I need support and care NOT to be treated like I was the worst person in the world and just a bother to the staff.

I have told people in my life to NEVER take to any of our hospitals again if I go through this again. How can anyone in health care even talk about making Mental Health something we take seriously and provide care for people when this is how people are treated.

STORY CONTINUES BELOW

I have never forgotten these two times I was there and how I was treated. You get taken to a hospital thinking you will get help and you just get treated so badly. Now with Mental Health being a big conversation in social media and our world, it is shocking how badly people are treated. As I type this, it just makes me mad all over again. I was in such a bad place and to walk away feeling worse from a health care facility is so unforgiveable.

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22 Responses

  1. I was treated the same. Spent almost a week in hospital. I was put in handcuffs twice by police which was absolutely not necessary. I was not violent or a harm. Nurses would peek in on me through a little hole in the door.

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  2. I had no issue at the misacordia about 3 years ago.. they were great! By far my best experience was at the kelowna hospital!!

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  3. Yup that’s true all they do is lock you up like jail and ask you a few questions and release you with no help.

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  4. Absolutely agree. I’ve been to the Grey Nuns on more than one occasion. Not being difficult or abusive or out of control at all. The ER psych holding room seriously is a jail cell. Stainless steel toilet and sink in view or the security camera. I was in that ER room for almost 2 days because there were no beds. The staff on the locked unit, almost all were horrible. It’s pathetic when the mental health staff need more sensitivity training on how to talk to patients. I will also never go to Grey Nuns psych. I’ve heard good things about the Royal Alex though. Personally, go to Momentum Walk-In Counselling. I’ve sent several friends there and all of them have told me how great they were.

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  5. That’s horrible!!!!

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  6. Grey Nuns Community Hospital

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  7. Shelley Lohr Shelley Lohr says:

    I realize this experience was traumatic. However not all places and treatments are the same. Ive had great care at the u of a hospital walk in clinic. There are many more resources out there than you think call 211

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    • Jan Peterson Jan Peterson says:

      I’m glad you had great care – my experience there was certainly less than stellar. I didn’t feel listened to, more like I was being asked questions to ‘teach’ the 5 interns that were in the room. I walked out of there shaking my head wondering why I went there in the first place.

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    • Jan Peterson Jan Peterson says:

      That was 20+ years ago – have been struggling since childhood. I finally got the strength up to advocate for myself and am seeing a psych. at the PCN – he’s a savior and finally helped me drag myself out of the muck. Am astounded at how well I feel now – it’s all good 🙂

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  8. It is very sad to hear that you were treated this way at one our hospitals. Nurses and Doctors are supposed to be caring. Try lodging a well written complaint to the hospital. See if there is a patient advocate that will listen to your concerns. Just telling them what you went through may help you heal from the pain they put you through. Best of luck. Shoutout Moderator-Bonnie

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    • It is possible to file a complaint with patient relations. Problem is that these patients that are complaining are “crazy” and not to be taken seriously. As a psych patient you don’t really get an opinion about anything unless it is the same as the staff.

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    • Shelley Lohr Shelley Lohr says:

      Carmen Shewchuk-Venner hence the well written complaint not one filled with a range of emotions that really make no sense

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    • As soon as it shows it’s regarding the psych department it will carry stigma. It may be a well worded letter now but your complaint will be based on events while you were admitted in psych aka unstable and can’t be taken at face value.

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  9. i feel your concern… been to royal as well..was treated like shit

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  10. I agree. I’ve spent my share of time in Alberta hospital. I’ve watched the young adult unit deteriorate over the past two years. Staff don’t like their jobs. I’ve had them tell me. They make you feel like prison. You end up going crazy. Another unit which was alc (alternative level of care) its for those who are hard to house, need a place to live. Some people were there for over two years. It was about a 20 some off unit. Nope. Shut down.

    I filed a complaint against one physical Dr. (gp) in the WHOLE HOSPITAL (300 + PATIENTS) there is two gps. I didn’t see a Dr for 6 days and it took 3 days of complain of a chest infection until I was finally seen. The second time I was there I never saw a physical Dr either.

    Our mental health care system is failing those who. Need it most.

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  11. Dr Carr was the chief of psychiatry at the time I was there. I was able to eventually speak with him and he was incredibly helpful and respectful.

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  12. And heaven forbid you go to the ER for a medical problem. Once they see you have a psych history you’re obviously faking, exaggerating, or it’s caused by anxiety.

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  13. Sandra Wells Sandra Wells says:

    I have suffered from mental illness over the years! Were you over medicated, had a substance abuse problem! What state of mind were you in at the time? I live a full happy life due to the help I have received! Have a good paying job, kid you not, at one time my life was a mess due to mental health issues! I thank the facilities of Edmonton for that!

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  14. At the u of a hospital a couple years ago, I actually heard a doctor tell a patient, ” I can’t do anything for you until you actually attempt suicide ” I was so disgusted in our health care system. This patient was begging for help and the way he was treated was horrible.

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  15. I had an experience where I reached out for help to mobile mental health. For a friend and child welfare ended up at my kids school interviewing them without my knowledge of course….. had the file open for a bit investigating me. They ended up closing the file but ya know never again will I reach out for help. That was a HUGE SLAP IN MY FACE!! Never again I’ll deal with it somehow next time

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  16. Vivian Lewis Vivian Lewis says:

    the more we speak out and put it out there in the media the more things will change. So sad to hear this.

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