What can I do?
I recently got my hair done by a girl who does hair out of her house. My hair is black so she had to do a colour correction to lift the black out. I eventually wanted a balayage but I know it’s a process so just wanted to start by getting the black out and putting brown in, and I was going to come back in a month to lighten it some more.
The product she put on my hair to lift the black out she left on too long… my hair literally started smoking!! I thought my head was going to catch on fire I didn’t even know this was possible. I was yelling at her for her to come downstairs but she left me down there for about 45 minutes without checking my hair. I didn’t realize how damaged it was until I got home. My hair is orange, and my nice long hair now has broken pieces all over it that are about 3 inches long and is falling out in chunks .
I’m going to have to chop all my hair off and hope I don’t go bald with the amount of hair I’m losing. Not to mention I have chemical burns on my scalp and can barley lay my head down on a pillow without it hurting. She won’t reply to my calls or texts . Is there anything I can do? This woman should not have a hair license. Help!